Privacy Policy for Panoramic Plumbing
Effective Date: October 6, 2024
Panoramic Plumbing (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website https://panoramicplumbing.com and services.
Information We Collect
We collect the following personal information to provide and improve our services:
– Name
– Phone Number
– Email Address
– Physical Address, including door codes/keys
– Payment Information
Purpose of Data Collection
The information we collect is used for the following purposes:
– Providing plumbing and related services.
– Facilitating customer service communications.
– Sending SMS notifications and email updates regarding work being done.
– Marketing purposes from Panoramic Plumbing. We do not share your information for marketing purposes.
– Managing payments and invoices.
How We Collect Information
We collect information through:
– Direct interactions, such as when you fill out a form on our website or communicate with us via phone or email.
– Third-party service providers, such as Ring Central, which we use to manage phone communications.
How We Use and Share Information
We use your personal information to:
– Schedule and carry out plumbing services.
– Respond to customer inquiries and provide support.
– Send notifications related to service appointments or ongoing work.
We may share your information with:
SMS Opt-In consent and the phone numbers we collect will not be shared with third parties in any circumstance.
Your Rights
You have the right to access, edit, or delete your personal data. You can also opt out of receiving SMS notifications by texting “STOP” to our notifications number.
To exercise your rights, please contact us at panoramicplumbingnh@gmail.com.
Use of Cookies and Tracking Technologies
Our website utilizes cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how users interact with our content. Cookies are small data files stored on your device that help us remember your preferences, tailor our services, and provide you with a more personalized experience.
You can manage your cookie preferences through your browser settings. For more information about how to control cookies, you can visit your browser’s help section or consult resources like www.allaboutcookies.org. If we make any significant changes to our use of cookies or tracking technologies, we will update this policy accordingly.
Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your personal data but cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: panoramicplumbingnh@gmail.com
Address: 673 Bell Street #22, Manchester, NH 03103